Diamond Hill Resort

Came with my partner for one week Reception lady was extremely welcoming and professional Room on the 7th floor with a side sea view...absolutely amazing! Cleaning lady was lovely and room stocked daily with water, soda soft drinks...bed was comfortable and nice fluffy pillows Lifts were not busy as hotel was not busy Food in general was good and very nice waiters in the main restaurant Snack food next to the pool was good also Lobby bar had a young girl and a man who were both friendly and professional...nice choice of cocktails and a nice view from the terrace of the pool and the neighbourhood outside Beach bar was just ok...the only friendly person there was the cook...I felt really unwelcome by the bar man Not a single smile in a whole week and we were there everyday...we always said hello...there was also an older man there that we would see helping people with sunbeds etc...he was lovely The roof bar and views are really amazing...music with a dj and you could ask for songs to be played...music finished at 12am but you could still sit and drink enjoying views until 1am Animation really let this hotel down...not one show at night...no beach volleyball at all...a few pool games during the day Not one single member of Animation spoke to us except the beautiful husband and wife team....said hello everyday and were just a pleasure to interact with, I really do hope you get a good budget from the hotel to get some nice shows...both so lovely It's a lovely hotel and we didn't pay a lot On the whole we both had a lovely relaxing week The location is absolutely fantastic!

The location of the hotel is good because it is high up, with a beautiful view of the Alanya peninsula, which you can enjoy from the roof terrace or even from your own room if you book a sea view /if you dont pay for sea view room you have big chance your room will face the construction site. The reception area and lobby is so nice, reception staff is really kind. Rooms are acceptable, and enough nice, cleaning is ok in rooms. So it was the strenghtness of the hotel. There isnt enough elevator in hotel sometimes you have to waiting for it at least 15 minutes especiall at breakfast, lunch, dinner time, or evening.There arent enogh tabe in restaurant, lots time you have to walking with your plates and waiting someone finish the dinner. 60% of the staff do their work so borred and slowly. (of course there are some smiling, helpful person too.) The food is variety but not good, you can eat something wont be hungry, but its not like a 5 stars Turkish hotel. There isnt too big hygenic in restaurant, I think cold cuts there isnt enough cold place.By the pool there isnt enough sunbed, if you wont wake up early, anyway there isnt any private zone, I mean neighbour sunbed is about 5cm far from each other. Pool is 160 cm and the jacuzzi part is so little, almost always full. Animation in hotel very poor, actually I have never been in a so borring hotel. There was a chies of them and about 5 member and some who deal with kids. But there wasnt programs. At morning they do clubdance but they did it without energy, so bored,after it was a game which called darts but you played it a big table with ball, its ok a funny game, after it aqua gym with 1 grils its ok, and poolg game was that stand on a surf desk and how long can you jump rope on the surfboard, or swimm with surf desk, at afternoon max a waterpolo. Evening children program, and max bingo, ask a dj, or 1x a week Turkish nigh. But at night most of guest cant sit down by the stage just standing all night.There is application for the hotel where you can write your oppinion about tthe hotel (like here on tripadvisor), I wrote there about poor animation, and after it animation chef asked me why isnt it good. I said him there are a team so they would be able do programs, there were really lots younger, and active people from every age, the hotel was full and almost nothing program, like you could see animation program board was almost emty. So I suggested how many other sport and dance or game programs would be able to arrange here and people would love it, they would like better the hotel and the time wouldnt be borring. Go to the pool is borring on 2nd day. His answear was that its hot so guests woudnt do anything on 30 C. Its crazy answear I suggest look at other Turkish hotel where there is really good animation how work it, or check hotels where there is really hot (like Egypt etc) and they do programs from 10:00-13:00 and 15:00-17:30 . Anyway it would make better evening programs too dj and disco is borring, anyway Alanya is full with good discos near the port, so the hotel need quality evening programs.Other thing seaside is about 5 minutes walking from hotel, but the seaside is like a free bach, nobody care about its undisposed. And there are terrible big waves, and its sinking fast. So in shortly hotel is with nice view to Alanya peninsula, good rooms, and half of stafff was working well but every other things need improve..so it was disappointed for me.