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Sura Hagia Sophia Hotel

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Sura Hagia Sophia Hotel

locationOld City, Istanbul

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About Sura Hagia Sophia HotelAbout Sura Hagia Sophia Hotel

Location

This hotel is located in Istanbul. The nearest airport is Istanbul (IST).

Facility

The hotel has 3 lifts and features 247 rooms and 5 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Satellite television and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Half board is offered as a catering option. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sura Hagia Sophia Hotel Amenities at Sura Hagia Sophia Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

872

Very Good

92

Average

63

Poor

43

Terrible

104

Recent Reviews: 1174

  • User:J M

    Trip type: Family

    Disappointing stay!

    rating03 Jun 2025

    We booked this hotel based on its good reviews, but our experience did not meet those expectations, especially considering the price. The location of the hotel is good, but the quality is lacking. Upon arrival, we encountered several issues in our room that detracted from our stay. The main ones wer...
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  • User:hatice d

    Trip type: Family

    Stay at the Sura Hagia Sofia İstanbul

    rating03 Jun 2025

    Booked a Superior Twin Room and it was extremely spacious and comfortable! It’s a beautiful place to stay in Sultan Ahmed. Rooms are very clean. Staff is very friendly. Within walking distance to the Blue Mosque and the Hagia Sofia. The breakfast option was very good! Staff is also very accommodatin...
    Read more

  • User:decca_mac

    Trip type: Family

    Avoid. Sura has seen better days.

    rating03 Jun 2025

    The location is great but the hotel is dated and service is below standard. Our room AC was clearly set not to go below 21c regardless of setting. The duvet was frayed. The towels had strings and one had large visible holes. The toilet paper and coffee caddy was not refreshed each day. Check in was ...
    Read more

  • User:Dronick

    Trip type: Couples

    Good value at a fair price in a wonderful district

    rating03 Jun 2025

    We chose this hotel to be in the heart of the tourist area and were not disappointed. It is within an easy walk of all the main attractions in the Sultanahmet district. The hotel is very clean, welcoming and staffed by wonderful helpful people. Our room, while not large by Canadian standards, had ev...
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  • User:Cticsay

    Trip type: Business

    Not worth the cost

    rating03 Jun 2025

    The Sura Hagia Hotel was not worth the cost. The room was small and cramped. The location was good. Some of the staff spoke very poor english. The lady with big glasses a pony tail at the breakfast dining area was very sour and unwelcoming.The worst part was the air conditioning did not work which w...
    Read more

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