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Moon Palace Cancun
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About Moon Palace Cancun
Located in Cancún leisure centre, this luxury hotel lies just 8 km from the airport and within metres of links to the public transport network. It is 35 minutes by taxi to the centre where guests will discover bars, restaurants and nightclubs.
The hotel has a lift and features 4060 rooms, including 2031 double rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the sea view from a balcony or terrace. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf and golf. With windsurfing, jet skiing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, aerobics and table football. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
Amenities at Moon Palace Cancun
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Café
Car Park
Conference Room
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Newspaper kiosk
Nightclub
Playground
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
TV Room
Waterslide
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
All inclusive
Breakfast Buffet
Continental Breakfast
Drinks Included
Evening Buffet
Lunch Buffet
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Basketball
Beach Volleyball
Billiards/Snooker
Catamaran
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Darts
Diving
Entertainment Programme
Golf
Gym
Indoor Pool
Jacuzzi
Jet Skiing
Massage
Minigolf
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Swimming Pool
Table Tennis
Tanning Studio/Solarium
Tennis
Windsurfing
Location

Around this property:
Beach
0 m
Centre
24.5 km