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Akumal Bay Beach & Wellnes Resort

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Akumal Bay Beach & Wellnes Resort

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

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About  Akumal Bay Beach & Wellnes ResortAbout Akumal Bay Beach & Wellnes Resort

Location

This upmarket hotel is situated right by a wonderful sandy beach on the Riviera Maya. Links to the transport network can easily be reached on foot, lying about 50 m away. Tulum, Playa del Carmen and famous settlements of Maya civilisation are all only 35 km from the hotel.

Facility

The reception desk in the lobby is staffed round the clock. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry, a page service and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. A wide range of sports are available, including water sports such as windsurfing, snorkelling and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Akumal Bay Beach & Wellnes Resort Amenities at Akumal Bay Beach & Wellnes Resort

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Restaurants

200 m

City Centre

200 m

Shopping opportunities

200 m

Bars / Pubs

200 m

Golf Course

2 km

Tourist Centre

25 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

9145

Very Good

1581

Average

331

Poor

69

Terrible

42

Recent Reviews: 11168

  • User:Marc W

    Trip type:

    Abel The Orchestra Man

    rating30 May 2025

    We enjoyed a nice performance by Abel. He politely asked if he could perform for us and we're glad we agreed. He was very talented and made lunch that much more enjoyable. Wandering performers can...
  • User:Penny L

    Trip type:

    Some Good / Some Disappointments - be informed!

    rating29 May 2025

    I've been to Mexico many times, mostly Cabo, so I did a lot of research to select this hotel in this area. With one adult and a 22 and 16 yo we wanted someplace not too big and overwhelming that was...
  • User:Travelreviews2015xx

    Trip type:

    A lovely stay

    rating26 May 2025

    We had a wonderful 2 weeks at Akumal Bay. What makes this place special is the staff, who really go above and beyond. We stayed in a Junior Suite with Garden View and Terrace with Private Whirlpool...
  • User:TwonHarrisBriz

    Trip type:

    Good time had, just a few very minor issues

    rating25 May 2025

    What can you say about this place, 99% of it will be be good. When you arrive, you are met with drnks and cool flannels, and after about 16 hours of travelling, this was very much welcomed! The team...

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