Copernicus

We have always enjoyed Relias and Chateau hotels. This one was special. We purchased a dinner package and were not disappointed. Our dinner was probably our top food experience of our three week journey. Breakfast each day was equally as good. The staff was very attentive and helpful. Their location is within Krakow's pedestrian zone. When we had an issue finding their parking lot (Probably the one thing they can do better at, they need to improve their directions) a gentleman came out, found us, took us and our luggage to the hotel, and then parked the car. Another example is the bartender who responded to our questions regarding vodka with a interesting explanation of the variety of regional styles and suggested a few excellent alternatives that were all outstanding. I mentioned location. The hotel is very near both the castle attractions as well as the old town with its' market and cathedral. Are room was also spacious. We had a perfect stay.

So glad we ended up staying at the charming Copernicus for our first trip to Krakow. The location is ideal: right by the beautiful Wawel Castle with a great walk to the top of the hill. The street is very ancient and beautiful and the key is- it’s quiet! We realized once in Krakow that many hotels would be noisy and in and near the old town square can get very crowded and touristy and noisy. Copernicus is not that. The concierge team helped us so much via email before we arrived. I would highly recommend all of them, very quick to answer and helpful. They organized a private tour guide for us at Auschwitz and a driver to take us there quickly and comfortably. With a packaged lunch. Seamless. And they made several dinner bookings for us. All fun and delicious. We also preferred to eat breakfast out and about and then suggestion of Bistro Charlotte was perfect. Somehow the hotel also managed to let us keep our same castle-view room for all of our nights, when I’d booked it they had said we would have to change for our last night. All to say- excellent service and attention to detail. Thank you team. Bravo.

A review based only on a Spa experience. After a previous visit to Hotel Copernicus last year, we decided to return for a Spa day. The hotel is expertly renovated and stunning inside, boasting a modern interior whilst maintaining the charm of the historical building. The lobby is extremely charming. The hotel itself has 29 rooms and is in high demand, and it’s obviously to see why. The location is perfect with the castle just a minutes walk away. The main square is also easily accessible, about 5-8 minutes walk down the Main Street which is bustling with shops, attractions, and museums. Now, about the spa. This is located in the cellar of the hotel and is once again, finished to an extremely high standard. The cellars are accessible via both stairs and an elevator. The spa is not large by any means, and the low vaulted ceilings provide a very cosy and intimate environment. Your first view is a crystal clear-blue pool, which reflects the light across the ceiling and walls creating a mesmerising dance of the light. To the right is a small check-in desk and immediately behind this is a quaint changing area furnished with lockers, a sink area, and shower. The spa is affiliated with L’Occitane and so all the products are branded as such. As expected, these products are top-shelf and smell incredible. In the lockers, bath robes and slippers are provided, and towels are liberally placed around the spa for your convenience. As a male with size 11 feet, I stood no chance squeezing my spade-like feet into the dainty slippers. I asked for a bigger pair and was provided with an identical, one-size-fits-most pair. Needless to say, I was also unable to wear these but I am used to this so bought my own sliders for the occasion. Next, into the relaxation chamber. Two large reclining beds are located here, on the floor. Very comfy and relaxing environment. Many candles (electric imitations) are present and the atmosphere was so calm I lay down and had the most amazing Power Nap. Free water (bottled) is provided. There is also another shower with an assortment of yet more L’Occitane products. A small sauna in the corner was set to 99° Celsius - and certainly felt it. I managed to endure 10 minutes, but would struggle to stay longer due to the heat. The pool itself is relatively small, but the atmosphere is unparalleled. And due to the need to book a treatment to access the spa, was deserted. The pool itself is amazing, and although heated, is at body temperature. The real star of the show was the treatments. My partner and I both booked facial treatments. 60 minutes for approximately £70. Not exactly cheap by Kraków standards, but this was by far the most amazing experience. The smell of lavender and other essential oils was incredible. The masseur was equally brilliant and I left feeling the most relaxed and stress-free I have been in years. If you are looking to pamper yourself - there is simply nothing else available to this level in the city. Highly recommend and we will be looking to return in the future.

We have just spent an amazing 3 days in Krakow. This hotel was outstanding-Our room was amazing such great views. All the staff were friendly, professional and courteous. The food was of a very high standard from breakfast to the 7 course taster evening meal which was incredible!! The bedding was of a high standard and as hotel is away from the main square it was so quiet at night . Having said that the position was perfect to walk into old town to enjoy all that old town has to offer. The management and the team must be congratulated on running such a superb establishment We would highly recommend this hotel it will not disappoint