The Ritz-Carlton Tokyo

Name: The Ritz-Carlton Tokyo
Address: Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, japan
Telephone: +44-204-505-9777
Rating: 4.6

Tokyo City, Tokyo, Japan

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About The Ritz-Carlton Tokyo

location

The hotel is located in the city centre of Tokyo, close to Roppongi, which is dotted with foreign embassies and teeming with trendy food, fashion and luxury retail. Roppongi is also the nearest station. Narita International Airport is situated roughly 14 km from the hotel.

facility

The hotel has a lift and features 248 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. The hotel has a number of entertainment facilities available, including an entertainment programme, a kids' club and live music.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Ritz-Carlton Tokyo

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Cycling/Mountain Biking
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath
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  Swimming Pool

Location

Around this property:

Park

3500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1754

Very Good

365

Average

133

Poor

Terrible

Recent Reviews: 2377

User:V5173PYdavidl
Trip type: Family
What a huge disappointment
26 Jun 2026
My son and I spent 5 nights at this hotel as part of our boys trip around Japan. I usually stay at Conrad hotels but decided as this was a... more »
User:405basmaa
Trip type: Couples
Food and service not amazing
26 Jun 2026
Location not that great far from center rooms big and good but service in breakfast section very poor. Bad selection of food. Cheese. Bread. And very poor English no one... more »
User:Brad A
Trip type: Family
Perfect Location. Dated Room Decor.
26 Jun 2026
Nothing not to like centrally located beautiful lobby bar excellent club level with expansive, amenities, high-quality surroundings area near the hotel has beautiful gardens and museums plus an incredibly cool... more »
User:My3sonsCA
Trip type: Family
Excellent stay
26 Jun 2026
Great stay - rooms and bathrooms are very spacious. Terrific service as expected in Tokyo. I’ve stayed in several of the 5 star hotels in the city and the Ritz... more »
User:Folom
Trip type: Couples
Beautiful hotel, but not for leisure travelers
26 Jun 2026
Great hotel, beautiful, service is perfect. Most of the guests are business travelers; it's high-end, a way to show off. What does that mean for leisure travelers? Restaurant reservations are... more »