Sotetsu Grand Fresa Tokyo Bay Ariake

Name: Sotetsu Grand Fresa Tokyo Bay Ariake
Address: 3-6-6 Ariake, Koto-ku, Tokyo, japan
Telephone: +44-204-505-9777
Rating: 3.8

Tokyo City, Tokyo, Japan

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About Sotetsu Grand Fresa Tokyo Bay Ariake

location

This hotel is located in Tokyo. The nearest airport is Tokyo - Narita (NRT).

facility

The hotel has a lift and features 790 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A desk is provided. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym and massage treatments.

meals

The hotel features dining services including a restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Sotetsu Grand Fresa Tokyo Bay Ariake

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Golf
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  Gym
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  Massage
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

172

Very Good

419

Average

152

Poor

Terrible

Recent Reviews: 800

User:Satinder_Panesar
Trip type: Family
A Happy stay
08 Jun 2026
We stayed there for 3 nights.Location: Near to Tokyo Big sight and Kokusai Tenjijo metro stationsRooms: We booked a Twin room which was spacious enoughFood: Really enjoyed their Breakfast buffet.Amenities: Good amenities, liked them.Staff: Helpful staffCheck-in, Check-out: Self kiosk machinesAs for Value for money - little on the higher sideAll-in-all, a happy stay :)
User:Journey28701390952
Trip type: Family
Basic but very convenient. We loved it.
23 Apr 2026
Basic but perfect for us. Wanted to stay in the area for convenience. Room had everything we needed without being flashy. Can borrow irons, hair straighteners, it has self serve luggage storage, has self check in. We arrived early and they happily looked after our luggage for the day until we returned to check in. We loved the dinner at the cafe $14 Aus ea (pho and curry). Microwave and laundry on every level so easy to get our laundry done before and after dinner in cafe. 5 min walk to train station (2 lines) and 30 min walk/10 min train to planet labs and futures museum, walk to water science museum. Tokyo-Bay Ariake Sotetsu Grand Fresa , General Manager at Sotetsu Grand Fresa Tokyo-Bay Ariake, responded to this review Thank you for your positive feedback regarding your recent stay at Sotetsu Grand Fresa Tokyo-Bay Ariake. We are delighted to hear that you found our accommodations convenient and suitable for your needs. It is wonderful that you enjoyed our dining options, including the pho and curry, and appreciated the facilities such as self-serve luggage storage and laundry services.We take pride in offering essential amenities like irons and hair straighteners to enhance our guests' experience. Furthermore, we are pleased to know that our location was advantageous for your plans, allowing easy access to nearby attractions and transport.Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back in the future.Sotetsu Grand Fresa Tokyo-bay Ariake
User:大輔島
Trip type: Business
nice place
16 Mar 2026
Best place ever! Very convenient to get anywhere in Tokyo from Kokusai-Tenji or Ariake. Tokyo-Bay Ariake Sotetsu Grand Fresa , General Manager at Sotetsu Grand Fresa Tokyo-Bay Ariake, responded to this review Dear Mr. Daisuke Shima,Thank you for your wonderful feedback. We are very pleased to hear that our location was convenient for exploring Tokyo. Your kind words serve as motivation for us to continue providing excellent service.Sotetsu Grand Fresa Tokyo Bay Ariake
User:David Roy P
Trip type: Couples
Great Experience
08 Jan 2026
I booked this Hotel for its Location (Close to 3 stations) also it is Disney Good Neighbour Hotel so we get Free Transport to & From Disneyland & Disney Sea . Also I booked an Executive Suite Room . We were in Room 2020 , Top Floor, right on the Corner with views from the Balcony across Tokyo Bay to Haneda Airport and right across Tokyo Bay . We booked 8 nights .We arrived just after 3 pm and were greeted By Friendly staff who completed the Check In procedure for us including issuing us with Tickets for our Daily Breakfast and Room Cards . We were shown to the Lifts and shown how to use our Room Keycard to open a door to the Private Lift to the Premium Rooms on Floors 17 to 20 . The Lift was very fast and we were soon in our Room . What a surprise . The Entrance Hall Had a Wardrobe on one side and a Door to the Toilet , Laundry & Bathroom on the other side.At the End of the Hallway was Door leading into the Dining Area & Lounge area . A Large TV was opposite a Large Lounge easily capable of seating 4 people . Plenty of Drawer space and shelving . In the Dining Area there was a Large Window to the Balcony that ran the full length of the Room , The Views were spectacular . The Kitchen was very well equipped , A full size Fridge & Freezer . A Stove top . Crockery & Cutlery . Kettle . The Kettle took a while to Boil and I think that is because Japan Electric Current is only 100 Volts . The Bedroom was at the end of the Loungeroom and accessed by a Large sliding Door that opened the Bedroom up to the Loungeroom. Another TV was in the Bedroom . The Wardrobe was huge and we had plenty of Hangers and room for our cases . The Hotel has a Cafe on the Ground floor and on the 2nd Floor a Restaurant where Breakfast Buffet was served , Mainly Catering for Japanese tastes with limited Western options . Also on the 2nd Floor was a Lawsons Convenience store , the prices were excellent considering it was inside a Hotel . You can purchase all manner of snacks & drinks including Beer & Spirits at great prices compared to Australian prices . And Cash is King .We thoroughly enjoyed our stay , and when it was time to Leave you just insert your Room Cards in to a Machine and that was it , so easy Tokyo-Bay Ariake Sotetsu Grand Fresa , General Manager at Sotetsu Grand Fresa Tokyo-Bay Ariake, responded to this review Thank you very much for choosing to stay at Sotetsu Grand Fresa Tokyo-bay Ariake. We are sincerely grateful for your feedback regarding your wonderful stay experience.We are delighted to hear that you were satisfied with the magnificent view and comfortable amenities of the executive suite room you used. Moreover, your positive remarks about the check-in assistance from our friendly staff and the convenient location serve as great encouragement for all our team members.Regarding breakfast, we offer a rich variety of both Japanese and Western menus at our restaurant, Sōsai Patio, located on the second floor of the hotel. We will take your comments into consideration for further improvements. It brings us great joy to know that you were able to enjoy a comfortable stay.We sincerely look forward to welcoming you again in the future.Sotetsu Grand Fresa Tokyo-bay Ariake
User:Matt_Henry
Trip type: Business
Great location for Tokyo Big Site but very middling otherwise
06 Oct 2025
It is five minutes walk, that even avoids the need to cross roads, from the Tokyo Big Site exhibition centre. Very very convenient for business there. The price was pretty keen too. WiFi was fine. Otherwise, it's clean and the elevators are relatively rapid. There's a Lawson convenience store in the second floor which is good.On the downside, and I stayed in a "premium room" the rooms are small and poorly laid out. The decor is drab and somewhere between a Motel 6 and an Ibis and badly in need of updating. Air con was pretty sketchy. Even on the 19th floor road noise was significant. The desk seat was the worst I have ever experienced. It had no padding at all not that you would want to sit on it because it stank like a latrine. There is a balcony but it is locked and inaccessible. Downstairs there is an automated check-in which hilariously has multiple members of staff hovering to help you with....wonderfully Japanese. They have a large display of complimentary hotel items in the lobby which some people seemed very excited about but quite why you would be excited about 25 cent toothbrushes and 10 cent shampoo sachets is beyond me. Tokyo-Bay Ariake Sotetsu Grand Fresa , General Manager at Sotetsu Grand Fresa Tokyo-Bay Ariake, responded to this review Thank you very much for staying at Sotetsu Grand Fresa Tokyo-bay Ariake. We also appreciate your valuable feedback.We sincerely acknowledge your comments regarding the size, layout, and decoration of the guest rooms as areas for improvement. We will strive to provide a comfortable stay. We will also consider improvements regarding the inconvenience related to the air conditioning and noise. Furthermore, we will make efforts to provide a more comfortable desk chair.Additionally, we hope you understand that the balcony is locked for security reasons. The display of amenities in the lobby will also be taken into account for future reference.We sincerely apologize for the inconveniences you experienced during your stay. We look forward to your next visit.Sotetsu Grand Fresa Tokyo-bay Ariake