Arctic Comfort

Recent Reviews: 753

• User:Rebecca B

  Trip type: Couples

  Not the best but ok for a budget break

  22 Feb 2026

  Despite the hotel’s somewhat unpreposessing location in the middle of what appears to be an industrial estate, we did enjoy our stay in room 501 here.Points of note-The hotel is approximately 2 miles from the centre of Reykjavik. So prepare to walk, hire a car or make use of taxis etc. We were told the hotel has no reception desk-and we never did see or find one. You need to contact them in advance to get your “access code” which unlocks the main door, your room door and then locks your room door on exit. The e-mail with this information went to our booking agents, and not me, so I had to call their call centre to get it re-sent. All while standing outside in temperatures below freezing. This code also will not work until 3pm on your arrival day. Luckily we were able to attract the attention of the housekeepers who let us in and let us wait while they finished cleaning our room. The bathroom is a wet room. So when you’re in the shower, the toilet will get wet. The sliding door also leaks so the floor outside also gets wet and slippery.The WiFi was also very spotty and wasn’t working at all on our last day, so the TV refused to work. And the heating while excellent, gets a bit overwhelming and may need turning down. But. The bed. Oh my word the bed. I wanted to pack it up and bring it home. Hands down the comfiest bed I have ever slept in !Overall, it’s a good base and a place to lay your head at the end of the day. Would happily return.

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• User:doncroft98

  Trip type: Family

  Best improved service as compared from the past years of review given

  09 Feb 2026

  The rate of experience definitely is dar better than the pat review. The hotel just need to focus of micro detail of booking such as breakfast , the capsule given for the coffee maker machine should be compatible . But above all , the experience is really comforting as the hotel names as. The room is well renovated, Their in house geo soap is great smell and relaxing. The shower is of good high standard rain shower feature. The hotel is best for light travellers as there is no available elevator. The location is perfect and not very populated busy area . Google map stated short walk distance to Bonus Supermarket which is best place to buy groceries .The hotel is known for pickup of tour packages, which is good criteria of choosing hotel when in Iceland.

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• User:karen a

  Trip type: Couples

  Terrible location unless you drive

  02 Sept 2025

  Location is horrible unless you drive everywhere. Our room looks real nice maybe newly done. There are curtains on 4 large windows and they were open letting in sun and heat, feels like a hot box. There's no view so please close curtains so it's not so hot.No fan and just one window to open. Miserable. Advertised bar and lounge, buffet breakfast, where? So weird. No signs regarding this anywhere. False advertising, feel cheated.

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• User:Deborah B

  Trip type:

  Nice place to stay with an extremely friendly and helpful staff

  05 Jun 2022

  Pleasantly surprised by the room's size. Felt comfortable and safe. Quiet despite being very close to the reception area. Great location among the locals as another guest pointed out to me. Friendly & helpful staff (reception & housekeeping) Room was a bit warm but opening the windows helped. Free Wi-Fi. Would definitely stay again.

• User:Philip P

  Trip type: Friends getaway

  Great hotel

  24 Mar 2022

  We were pleasantly surprised, rooms are spacious and lovely and warm, we had to run the radiator down. Clean comfy beds, rooms tidied on a daily basis, tea trays restocked and lovely hot showers, with it being Iceland expect a slight smell of sulphur from the hot water.The continental breakfast is excellent, nice and fresh with plenty of choice, try rhe freshly made waffles mum. I am no good with names, but all the staff were friendly, polite, smiling and very helpful. It is a bit out of the way, but all the excursions pick you up at the door, and you are always first on and off the bus so grab the front seat to see the beautiful scenery. Pleasant walk into town, plenty of taxis or busses to get you home.

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