El Puerto Ibiza Hotel & Spa
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Puerto Ibiza Hotel & Spa is a fantastic, recently renovated 4-star hotel just a stone´s throw away from the Port of Ibiza. Providing a service and facilities worthy of luxury accommodation, the hotel was designed for a clientele looking for high standards of quality and a sophisticated range of facilities and services. Designed in a modern and elegant style, this hotel features different kinds of rooms and suites. The facilities include a wellness area, a conference room, a restaurant and a gym. Ideal for both corporate clients and conventions and for guests wishing to spend some time away on the island of Ibiza, this hotel provides the perfect experience in the town centre
The rooms have a living area, a kitchen and a bathroom, as well as air conditioning and central heating. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms can be booked. Valuables can be securely stored in a safe. The kitchenette comes with a refrigerator. A direct dial telephone, a television with satellite/cable channels and WiFi ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.
6 single rooms and 93 double rooms are located on 6 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. The apartment hotel provides a safe, a currency exchange service, a TV room, medical assistance and a conference room. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park.
Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast and dinner.
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Excellent Family Hotel
Good beach Hotel
2024-03-31
Hey, so I'm staying at El Puerto as i write my review. Hotel looks lovely staff lovely! We get offered to upgrade our room so thought yeah let's do it. Presidential suite...wow amazing! No it a disgrace! Room smells of a sewer, I went and complained to be told it's ok you can go to a room that's not as good as the room you upgraded to and we will refund you, we know there's a problem with rooms???? Really so after charging me £330 for room 5203, you know it stinks but that's ok??? I've had to buy air freshener and bleach as it's that bad! Tv didn't work but maintenance sorted. Hot tub still won't stay full so have to leave the water running at all times to keep water in it!!! Stay away from this hotel it is shocking! I've spoken to the manager and said ok discount me 50% of the upgrade fee which I'm told no, I'll discount 50% of your first nights stay or move??? The room is great the smell is terrible without spraying air freshener all the time. Manager, hotel director, hold your head in shame, you have a beautiful hotel with issues and you treat your customers with such disrespect, im glad we're here for 3 days as you have let yourselves and your company down! Disgrace!
2023-10-31
Great location. Lovely and clean. Breakfast was plentiful and tasty. The bathroom situation took a bit of getting used to...toilet is seperate from the shower. Staff were accommodating when they gave us a double room instead of a twin and they changed it immediately. Our only disappointment was the Rooftop pool area and bar, was advertised in the lifts as open but it wasn't after the first day we got there. There was no Indication, when we booked that this area was closing. Would definitely recommend this hotel though.
2023-09-30
Definitely wouldn’t return to this hotel. Booked double room but told at check in they only do twins unless it’s king size bed, room very small so we upgraded it cost 120 euro per night! They charge guests 20 euros to use indoor pool! Reception staff at check in unhelpful. Balcony overlooks side street and was quite dirty! Good points lovely breakfast and friendly staff in rooftop bar. Wouldn’t rate it 4 stars
2023-09-30
Excellent hotel - great location, friendly and very helpful staff. Nice continental breakfast. Ok pool isn’t a full sized one but it’s fine for a splash about. I’d highly recommend, don’t let the negative reviews put you off! Was perfect for a weekend break with friends.
2023-09-30
The pool area didn't open until 11:00am, for no apparent reason. No chance of an early morning dip. I thought that was poor for a so-called spa hotel. This would have been a show stopper had I known before I went, and paid! I would have gone somewhere else. Having faced that disappointment, it was actually a nice hotel in a great location, close to the old town. The staff were very friendly and helpful (eg getting a taxi within a few minutes). Breakfast was good, although I don't think they knew how to cook bacon - a general Spanish problem. My room was a single room. Nice layout, excellent rain shower in bathroom. Small balcony with a small view of the sea, down the road. If you're not bothered about the pool and roof terrace availability, this is a good hotel.
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