Castello City Hotel
9 PHOTOS
GET A CALL BACK
Nestled by the beach in the charming seaside village of Sissi, this hotel enjoys an optimal location within the ancient Venetian walls that encompass Heraklion and its myriad attractions. The hotel stands right by the beach, offering easy access to the tranquil waters. Guests are positioned within the historical embrace of Heraklion's old walls, which beautifully encircle the city and its treasures. The hotel's strategic placement allows for a swift 500-meter journey to the heart of Heraklion, where an array of sights and experiences await. Embrace the coastal tranquility and historical allure offered by this well-situated hotel.
Rooms are equipped with air conditioning. A balcony is among the standard features of some rooms. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and include a hairdryer. Family rooms are available for parents with children.
Guests receive a warm welcome at the reception desk before settling into their accommodation. 68 non-smoking rooms are available. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access (no extra charge) is provided to guests. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service on request, room service, an alarm call service and a laundry service.
Dining facilities include a restaurant, a dining room and a bar. A variety of catering options can be booked. Guests can choose between bed and breakfast and half board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
Best Price Guarantee Unmatched Deals, Every Time!
Low Deposits 
Best Price Guarantee
Safe Transaction & Booking
Easy EMI Facility
Excellent Family Hotel
Good beach Hotel
2024-04-30
Too much noise in the hotel this night (April 15th, 2024) due to groups of young people badly managed by their professors and worse by the hotel management. In the rooms next to mine the music and noisy conservations lasted until 2:00am ! No supervision by the hotel’s night staff and when I mentioned it to the night receptionist, there has been no improvement. I had to knock the door and complain directly to the occupants to make them stop. At 2:00am! To conclude, 1- no management of the distribution of rooms according to the types of people (the hotel knew it was hosting groups of students, it had placed them next to couple travelers), 2- no management of tranquility at night, yet it is clearly the main responsibility of an hotel (one comes to the hotel to sleep!). We wonder how the hotel is managed... Never more nights in Castello City Hotel of Heraklion.
2024-04-30
The hotel was small and the lighting in the toilet wasn't good and the room was dirty and some service wasn't the best morning dinner was good but the dinner at night wasn't good and you can hear everything from the other's rooms inside your room.
2024-04-30
Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.
2024-03-31
I don’t know who gives hotels in Greece their star ratings, maybe themselves? This hotel is definitely not 4 star! I would give it a 2 at best! It looks nothing like the pictures, it is old and just ugly. The lobby looks like a backpackers lodge, it smells of cigarettes even! The rooms are just old and disgusting. The toilet doesn’t have enough lights and the drain in the shower doesn’t even work properly! How can this be a 4 star hotel honestly??? Will never be coming back!
2023-10-31
This hotel is conveniently situated outside the main centre but an easy walk to the old town and coastline. It is certainly not up to 4 star quality. The hotel is getting tired with fixtures falling off the walls, tiles cracking laminate pealing and grouting stained. It would be an ok 3 star hotel. The location is great. The breakfast buffet is standard and of ok quality (the Douwe Egberts coffee is awful though the espresso machine is available after 10am on the same level to buy coffee rom) and the view from the 5th floor bistro exceptional. Staff were polite and helpful though it felt as though we were inconveniencing the gentleman front desk staff member. When informing him of the lock that didn’t work, the plumbing issue in the shower and the side table that had come away from the wall the sarcastic response was “Anything else?” The female front desk attendant was very friendly. We had complimentary water on the first night but not after that, maybe it’s only a ‘welcome to your first night’ thing.
1-5 of 100+ Reviews
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners. © 2023 Tripadvisor LLC
Always Active