Hard Rock Hotel Cancun

Basic Facilities

Rooms are equipped with air conditioning and central heating. Most units have a sea view. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a whirlpool bath, as well as a vanity mirror. Cosmetic products ensure additional comfort. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Room Facilities

The hotel has a lifts and features 601 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car. Other services include a babysitting service (on request and for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Bicycles can be kept in the bicycle storage area. 4 conference rooms are available for lectures, presentations and meetings.

Meals Facilities

Dining facilities include 6 restaurants, a dining room, a bar and a lobby bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.